• Back To Search
• Quick Apply
• Register Now
• Send Me More Jobs Like This

• Bristol
• Posted 14th Feb 2012
• 
• Posted by: Vertu Motors
• Salary: Up to £27k OTE depending on experience
• Job Type: Permanent
• Reference: 1367
• This job has been viewed 0 times since it was posted.

Sorry, this job has expired and cannot be applied for. We still have a large selection of jobs on the site. Why not try an alternative search?

Job Description

Role & Responsibilities

The key responsibilities of this role are as follows: Customer Satisfaction (CSI): To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average. Generating Gross Profit: To deliver gross profit in line with the business plan by maximising the number of hours sold, driving revenue per transaction, ensuring 100% adherence to the VHC process and motivating product sales. Workshop Loading: To distribute and control the issue of work to the Technicians to maximise quality and overall efficiency. Supervising the Team: To lead, motivate, coach and develop the team to achieve their daily objectives. Parts Liaison: To ensure a strong relationship is maintained with the parts department to maximise parts availability. Documentation Quality: To ensure the accurate completion of all relevant documentation for each repair. Manufacturer Franchise Warranty Standards: To ensure that the manufacturer’s warranty standards are adhered to at all times. Health and Safety: To ensure that a safe working environment is maintained in line with the Company’s Health & Safety policy and that general housekeeping and appearance are maintained at a high standard.

What we’re looking for

You will be an experienced Workshop Controller with a settled career history, ideally within a franchise environment. We are looking for individuals who possess the following attributes: Good Literacy & Numeracy skills High Customer Focus Good Communication Technical Knowledge Excellent Time Management skills

What You Can Expect

If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary and performance-related bonus, childcare voucher scheme, share incentive plan and pension scheme. If you are interested in joining the most progressive team in the industry please apply