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Customer Service Call Specialist, Bristol

Options Employment (M&W) Ltd Jobs


Posted by: Options Employment (M&W) Ltd
View all jobs from Options Employment (M&W) Ltd
Address: Options Employment (M&W) Ltd
30 Queen Square
Bristol
BS1 4ND
Contact Details: 0117 910 0575
Date Posted 9th May 2008
Reference Code: 0905081700KRCC
View Since Posting: 87
Salary: £15000 per annum + excellent bonus
Vacancy Location: Bristol
Full Description:
Our client is a leading financial services organisation in central Bristol who specialises in personal and business banking and offers a broad range of products and services to their customers. Due to their recent success and expansion they are now recruiting for a number of enthusiastic and customer focused individuals to provide a first class service to both new and existing customers.

You will be providing a telephony service for their sales and service department, supplying product information, cross-selling where necessary and handling objections when required.
Training will provide all the financial knowledge required and you will become multi-skilled in many areas of the business. This is an excellent opportunity to work for a leading corporate organisation which offers excellent training and career progression potential in a vibrant and friendly atmosphere.

Successful candidates will have previous customer service experience within a call centre environment; have experience working within sales (office or retail) along with a high standard of communication skills and an excellent telephone manner. All applicants must have GCSE Maths and English above grade C (or equivalent) and be fully flexible to the shift pattern including bank holidays.

Start date: 19th May 2008

Hours: Mon - Fri shifts between 8am and 6pm and Saturdays 9am - 1pm (working 1 in 3)

Benefits include: 26 days holiday, 10% annual bonus, financial support for job/career related courses, free life assurance and subsidised private medical insurance, contributory pension scheme, excellent on-site facilities including restaurant, caf, vending machines, shop, staff offers, discounts and concessions on a wide range of products and a vibrant sports and social department.