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Hays Contact Centre Jobs


Posted by: Hays Contact Centre
View all jobs from Hays Contact Centre
Address: Ground Floor Hanover House
Queen Charlotte Street
Bristol
BS1 4EX
Contact Details: 0117 929 8833
Date Posted 14th May 2008
Reference Code: Bris
View Since Posting: 250
Salary: £25k - £30k OTE within first year
Vacancy Location: Bristol (City Centre)
BS1 4EX
Full Description:
The recruitment of staff into the Contact Centres industry is a hugely expanding market and this represents an excellent opportunity for an individual with the drive to capitalise on that growth.

Your role as Key Account Handler will involve generating excellent relationships with key client accounts in the Bristol area, taking job specifications, understanding the key drivers of the client and generating a pipeline of perspective candidates. This opportunity offers the benefits of a well-established portfolio of existing business with the added opportunity to develop new relationships and grow the portfolio.

Applicant Management/Generation
· Preparation of recruitment marketing
· Effective pre registration and screening of applicants
· Interviewing all relevant applicants
· Proactive marketing of candidates
· Attending candidate promotional events
· Adhere with Company procedure and legal requirements in respect of references, qualifications checks and security checks
· Updating the candidate database inc non actives
· Gaining leads/referrals from existing applicants
· Preparation of candidate CV and profiles, as necessary
Job Filling & Client Management
· Take and record comprehensive job and person specifications as appropriate
· Pre select and sell candidates over the phone
· Short list and submit CV’s or candidate profiles as appropriate
· Arranging interviews where appropriate
· Aftercare all temporary starters/client and applicant
· Client visits
· Sell on/offline solutions
· Provide interview feedback to clients/candidates
· Gain exclusivity
Business Planning And Reviewing
· Attend office/regional team meetings
· Compile monthly/quarterly business plans for approval by manager
· Prepare daily plans
· Complete activity plan