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Performance CoachView Job details:
| Posted by: | Hays Contact Centre |
| View all jobs from Hays Contact Centre | |
| Address: | Ground Floor Hanover House Queen Charlotte Street Bristol BS1 4EX |
| Contact Details: | 0117 929 8833 |
| Date Posted | 14th May 2008 |
| Reference Code: | 2687372 |
| View Since Posting: | 1 |
| Salary: | £18143 per annum |
| Vacancy Location: | Bristol |
| Full Description: | |
| - To ensure improvement in performance through a minimum of 5 coaching sessions, per colleague per month. - To support and coach new and existing colleagues, through motivation and leading by example to ensure skills and knowledge are kept up to date - Document and record all coaching objectives daily, weekly and monthly - Ensure Performance Manager aware of colleague under performance - Demonstrate flexibility in terms of approach to any new opportunity that arises within the Contact Centre - To contribute to the achievement of providing Inspirational Service measured through individual and team performance - Set a clear example to others within peer group and Contact Centre in terms of both results and behaviour - To continuously work towards improving personal performance - To recognise and achieve targets in all aspects of the role - To demonstrate flexibility and support normal business activity at times when coaching is not required |
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