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Motor Claims ConsultantView Job details:
| Posted by: | Simply Resourcing Ltd |
| View all jobs from Simply Resourcing Ltd | |
| Address: | Windsor House Greville Road, Bedminster Bristol BS3 1LL |
| Contact Details: | 0117 966 9500 |
| Date Posted | 8th Jul 2008 |
| Reference Code: | JR06127 |
| View Since Posting: | 6 |
| Salary: | £15600 - £18600 per annum |
| Vacancy Location: | Bristol |
| Full Description: | |
| Due to continued success and growth, our clients, an insurance company based in North Bristol are looking for 4 Motor Claims Consultants The Job To settle Motor claims so that the requirements of the customer, claims policy and Group strategy are met. Responsibilities - To settle claims through the proactive management of all parties, providing earliest resolution of claims, and maintaining the average life of claims within targeted levels. - To investigate recovery cases and ensure they are passed to the recoveries department to retrieve. - To identify any invalid claims and to deal with in an appropriate manner. - To identify suspect fraud cases and ensure they are then referred to the appropriate department to deal. - To be responsible for resolving customer complaints within specified service levels, controlling associated costs and adhering to regulatory requirements - To proactively manage caseload in timely manner and in accordance with quality standards. - To be responsible for complying with all internal, regulatory and statutory standards and controls, so that the requirements of the group and regulatory bodies are met. Experience - Ideally previous experience in a motor claims /insurance role - Alternatively previous customer service experience Salary will be dependent on experience 37.5 hours week, Monday-Friday, hours between 08:00-20:00 |
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