| Posted by: | Simply Resourcing Ltd |
| View all jobs from Simply Resourcing Ltd | |
| Address: | Windsor House Greville Road, Bedminster Bristol BS3 1LL |
| Contact Details: | 0117 966 9500 |
| Date Posted | 28th Jul 2008 |
| Reference Code: | JR06170 |
| View Since Posting: | 103 |
| Salary: | £30000 - £33000 per annum |
| Vacancy Location: | Bristol |
| Full Description: | |
| Due to successful growth our clients a leading Insurance company based in North Bristol are looking for a Sales & Service Manager. You will be working alongside another Sales & Service Manager, to ensure the success of this regional business unit The Job To manage Sales & Service activity within a Regional business unit, achieving sales & customer service targets enabling delivery of the business plan within budget whilst reinforcing the companys Group brands. The skills - Technical ability to operate at competent technical levels across the relevant product range and functions exposed to the contact centre; - Ability to include analysis, identifying trends and the ability to make timely decisions and take appropriate action based on findings; - Proven experience of effective leadership and management of teams of people in a Sales focused contact centre environment; - Enjoyment and experience of leading and working to department wide quality, volume and conversion targets and initiatives and achieving these; - Good understanding of and ability to assimilate regulatory and compliance requirements that will affect the customer experience and operational processes in the contact centre; - Previous knowledge of General Insurance is essential - Proven track record of building effective working relationships with the ability to lead, motivate, develop and inspire others to achieve their full potential; - Excellent written, and oral communication and numerical skills; - Minimal travel to group sites; - Effective cost centre handling. Benefits: - Final Salary Pension scheme - Up to 30% Annual Bonus - 28 days holiday plus ability to buy and sell more - Subsidised restaurant - Park and Ride Scheme (subject to availability) - Discounted products Please send CV in the first instance along with a cover note in support of your application. Unfortunately we are only able to contact short listed candidates due to the huge number of CVs we receive. If you have not heard from us in the next five days it means that unfortunately, you have not been successful on this occasion. Please reapply for any other suitable roles in the future. Thank you. |
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